Delivery and Returns

Who can get benefit from our hormone- and DNA-testing services?

Remote DNA and hormone testskits

Hormone analysis map of Europe with shipping colour codes

DNA test kits are supplied across the European Union. In addition we ship to Switzerland, Norway, Iceland and Liechenstein (the EFTA countries). Due to logistic reason, customers in certain countries cannot receive hormone testkits. See above map. Orders to the UK are accepted up until 31/12/2020, when the post-Brexit transition period finishes.

Stress and burnout workshops

Map of Switzerland with French-speaking cantons and major cities.

Workshops are supplied across Switzerland, as shown on the map above. The entire cantons of Vaud, Geneva, Neuchâtel and Freibourg/Fribourg are served. In addition, the cities of Basel, Liestal, Zürich, Aarau, Délémont, Solothurn, Bern, Luzern and Sion are served.

What if I change my mind about an order?

If you change your mind about your order within 28 days upon receiving the item simply complete the returns form and send this back to us by email to returns@persometrics.ch. We will not ask you any questions! Rather, you will receive easy-to-follow instructions on how to proceed to complete the return. All refunds are made via the original payment method.

See full details in our Terms and Conditions.